Privacy policy
We would like to inform you as a visitor to our website (hereinafter also referred to as “user”) about the processing of personal data in the context of the use of our website. “Personal data” means any information relating to an identified or identifiable natural person (hereinafter also referred to as ‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
I. Name and address of the controller
The controller for this website within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is
ACTEtre Deutschland GmbH
Imhofstraße 7
86159 Augsburg
Germany
Phone: +49 (0)821-207 549 19
Fax: +49 (0)821-207 549 20
E-mail: info(at)actetre.de (please replace “(at)” with “@”)
II General information on data processing
Scope of the processing of personal data
We process personal data of our users only to the extent necessary to provide a functional website and to ensure the proper functioning of our website. Personal data is primarily all data that allows you to be personally identified.
Basic legal basis for the processing of personal data
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing. Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a GDPR serves as the legal basis.
General data erasure and general storage period
As soon as the purpose of storage ceases to apply, the personal data of the data subject will be erased or blocked. In addition, storage is permitted and possible if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.
If no specific storage period is specified below, the aforementioned storage principles apply.
Encryption
This website uses SSL or TLS encryption to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). An encrypted connection can be recognised by the character string ‘https://’ and the lock symbol in your browser line.
III Provision of the website and log files
Description and scope of data processing
Every time you visit our website, even if you do not transmit any other information, data and information are automatically collected by the computer system of the computer accessing the website. The following – for the technical operation:
- the operating system used by the accessing computer/device
- Information about the browser version of the accessing computer/device
- the Internet service provider of the user
- the amount of data transferred
- Date and time at the time of access
- Websites from which the user accesses our website (URL)
- Websites that are accessed by the user’s system via our website
- the sub-websites that are accessed via an accessing system on our website
- the type of device and browser used, e.g. ‘iPhone 8 & Safari’
- the IP address of the accessing computer/device
- The data is stored in our system in log files. This data is not stored together with other personal data of the user.
Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.
Purpose of the data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. We also use the data to optimise the website and to ensure the security of our information technology systems. We also use the data to optimise the website and to ensure the security of our information technology systems. The data is not analysed for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR. Other interests are the stable and functional operation of this website and the achievement of the objectives of protecting the confidentiality, integrity and availability of the data.
Fonts.com
This website uses ‘fonts.com’, a font service provided by Linotype GmbH, Werner-Reimers-Straße 2-4, 61352 Bad Homburg, Germany (‘fonts.com’). Each time this website is accessed, files are loaded from a ‘fonts.com’ server to display the texts in a specific font. Your IP address may be transmitted to a ‘fonts.com’ server and stored as part of the usual weblog. The further processing of this information is the responsibility of ‘fonts.com’, please refer to the data protection information of ‘fonts.com’ for the corresponding conditions and setting options.
Duration of storage
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or anonymised so that it is no longer possible to identify the calling client.
Objection and removal options
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.
IV. Use of cookies
Description and scope of data processing
Our website uses cookies. Cookies are small text files that are also stored on the user’s computer system (end device) via their browser. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters (cookie ID) that allows websites and servers to be assigned to the specific Internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. The cookie thus enables the browser to be uniquely identified when the website is (re)visited.
We use cookies to make our website more user-friendly and to enable certain functions.
On the one hand, we use so-called session cookies (also known as session cookies), which are automatically deleted by your browser immediately after you leave our website.
In the area of web analysis, we also use persistent cookies that enable us to recognise your browser on your next visit, for example to remember information you provided on your last visit for your subsequent visit to our website.
The following data, among others, is stored and transmitted in the cookies:
Location data, log-in information, IP addresses
If we use cookies that enable an analysis of the user’s surfing behaviour, the following data may also be transmitted: Search terms entered, frequency of page views, utilisation of website functions.
We also work together with (advertising) partners who help us to optimise our website and make it more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies).
If we work together with such advertising partners, you will be informed below about the use of such cookies and the scope of the information collected in each case.
Legal basis for data processing
In the case of the processing of personal data by cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
Purpose of the data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies, as these require the browser to be recognised even after a page change.
The user data collected by technically necessary cookies is not used to create user profiles.
Analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how our website is used and can thus constantly optimise our offer.
These purposes also constitute our legitimate interest in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.
Possibility of objection and removal
As cookies are stored on the user’s computer and transmitted to our website, you as the user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your internet browser.
The options for managing cookie settings vary depending on the type of browser used. A description can usually be found in the help menu of each browser, which explains how you can change your cookie settings. Below you will find a list of links to individual browsers:
Internet Explorer:
http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox:
Chrome:
http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari:
Opera:
http://help.opera.com/Windows/10.20/de/cookies.html
Cookies that have already been saved can also be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.
The transmission of any ‘Flash cookies’ cannot be prevented via the browser settings, but can be prevented by changing the Flash Player settings.
V. Registration
Description and scope of data processing
Existing customers of Actetre GmbH can only register on our website by entering the combination of customer number and postcode. The data is entered into an input mask as part of the registration process, transmitted to us and stored by us. The data will not be passed on to third parties. The following data is linked with data from the inventory system as part of the registration process:
Customer number
Postcode
After successful registration, the delivery address is displayed to the authorised person in the SSL-encrypted shop and, if necessary, transmitted by e-mail.
Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.
Insofar as the provision of your data serves to fulfil a contract concluded with us, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR.
Purpose of the data processing
User registration is primarily necessary because we only sell to commercial or independent customers. In addition, registration enables you to use certain functions, such as tracking your order and viewing previous orders.
Duration of storage
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. This is the case for the data collected during the registration process if the registration on our website is cancelled or amended, unless the data is still required for the performance of the contract concluded with us. Even after conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to fulfil contractual or legal obligations.
Right of objection and cancellation
As a user, you have the option of cancelling your registration at any time. If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, premature deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion, for example with regard to retention periods under tax and commercial law. In this case, the data will be blocked and deleted after expiry of the blocking periods.
VI Rights of the data subject
Data subjects whose personal data is processed have the following rights vis-à-vis the above-mentioned controller with regard to the personal data concerning them:
Right to information
At your request, the controller will confirm whether personal data concerning you is being processed by us.
If we carry out processing, you can request the following information from the controller:
(1) the categories of personal data being processed;
(2) the purposes for which the personal data are processed
(3) the recipients/categories of recipients to whom the personal data have been or will be disclosed
(4) the envisaged period for which the personal data concerning you will be stored, or at least, if specific information on this is not possible, the criteria used to determine that period
(5) the existence of a right to rectification or erasure of personal data, a right to restriction of processing by the controller or a right to object to such processing
(6) all available information about the origin of the data if the personal data are not collected from the data subject
(7) the existence of the right to lodge a complaint with a supervisory authority
(8) the existence of automated decision-making, including profiling (Art. 22 (1) and (4) GDPR) and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.
You also have the right to obtain information about the extent to which the personal data concerning you is transferred to a third country (or to an international organisation). In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
Right to rectification
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The correction must be made immediately.
Right to restriction of processing
You may request that the processing of your personal data be restricted,
(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data
(2) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead
(3) the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims; or
(4) if you have objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
If the processing of personal data concerning you has been restricted, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
Right to cancellation
Obligation to erase
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.
(3) You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.
(4) The personal data concerning you has been processed unlawfully.
(5) The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
(6) The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.
Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right vis-à-vis the controller to be informed about these recipients.
Right to data portability
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where
(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
(2) the processing is carried out by automated means.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be affected by this.
Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR.
The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing.
Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.